Privacy Policy


This Privacy Policy governs the privacy and data security terms of the PlantLog O&M Logging Software and all related services, located at plantlog.com (marketing website) or any account holders private address at *.plantlog.com, hereafter referred to as the "Service".

User Privacy

The PlantLog Service follows all legal requirements to protect the privacy of our users. This Privacy Policy is a legal statement that explains how information and data is collected, stored and used.. You will see terms in this Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.

Definitions
  • Personal Data: Personal Data means data about a living individual who can be identified from those data
  • Usage Data: Usage Data is any data that is produced as a result of the ongoing usage of the Service. This can include manually entered data provided by individuals such as operational and machine maintenance data or collected automatically from the Service infrastructure itself such as network and access logs.
  • Data Controller: Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, PlantLog is the Data Controller of your data.
  • Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject: Data Subject is any living individual who is the subject of Personal Data.
  • User: The User is the individual or entity using our Service. In the case of a living individual, the User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection And Use

PlantLog collects information for the sole purpose of providing a robust and secure Service to our users.

Types of Data Collected

    Personal Data

  • While using the Service, we require individual users to provide certain personally identifiable information that can be used to contact or identify them ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address, Name, Phone Number and Usage Data.
  • We may use Personal Data to contact users with updated information related to the Service. This can include new or modified features or security alerts.
  • PLANTLOG WILL NOT DISCLOSE PERSONAL DATA TO ANY THIRD PARTIES UNDER ANY CIRCUMSTANCES EXCEPT FOR PROVISIONS OUTLINED IN DISCLOSURE OF DATA SECTION

    Usage Data

  • PlantLog will store and protect all data manually or automatically entered by all Users during normal usage of the Service.
  • PlantLog will collect information how the Service is accessed and used This may include information such as computer's Internet Protocol address (e.g. IP address), browser type, browser version, the areas of the Service that were accessed, the time and date of the access, unique device identifiers and other diagnostic data. This data is used primarily to monitor the integrity of the Service infrastructure as well as to detect potential security threats.
  • PLANTLOG WILL NOT DISCLOSE USAGE DATA TO ANY THIRD PARTIES UNDER ANY CIRCUMSTANCES EXCEPT FOR PROVISIONS OUTLINED IN DISCLOSURE OF DATA SECTION
Use of Data

PlantLog uses the collected data for these purposes:

  • To provide and maintain the Service
  • To notify Users about changes to the Service
  • To provide customer support
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues and security threats
Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure Of Data

Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency of the United States of America).

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), PlantLog legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

PlantLog may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • To comply with the law
Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. PlantLog aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where PlantLog relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services such as computing, network and database infrastructure.

SERVICE PROVIDERS DO NOT HAVE ACCESS OR RIGHTS TO ANY PERSONAL DATA OR USAGE DATA AS THEY ONLY PROVIDE COMMODITY SERVICES DIRECTLY TO PLANTLOG.

Changes To This Privacy Policy

PlantLog may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your PlantLog account or by placing a prominent notice on our site.

Contact

If you have any questions about this Privacy Policy, please contact us by using the contact information at https://plantlog.com/contact.html.

Copyright © 2019. PlantLog Corp., All rights reserved.